:root { --ink:#0f172a; --primary:#0f766e; --secondary:#14b8a6; --accent:#facc15; --paper:#fff; --wash:#f6f3f7; --line:#d5efeb; --danger:#a43c46; }
* { box-sizing:border-box; }
[hidden] { display:none!important; }
body { margin:0; background:#f0fdfa; color:var(--ink); font-family:Cairo,system-ui,sans-serif; min-height:100vh; }
button,input,select,textarea { font:inherit; }
.public-header { min-height:88px; display:flex; align-items:center; justify-content:space-between; gap:20px; padding:12px clamp(20px,5vw,78px); border-bottom:1px solid rgba(20, 184, 166,.1); background:rgba(255,255,255,.88); backdrop-filter:blur(18px); position:sticky; top:0; z-index:5; }
.public-brand { display:flex; align-items:center; gap:12px; color:inherit; text-decoration:none; }
.public-brand img { width:56px; height:56px; object-fit:contain; background:#fff; border-radius:16px; padding:5px; box-shadow:0 8px 28px rgba(20, 184, 166,.11); }
.public-brand span { display:grid; }
.public-brand strong { font-size:1.08rem; }
.public-brand small { color:#0d9488; }
.staff-link { color:var(--primary); font-weight:700; text-decoration:none; border:1px solid var(--line); border-radius:999px; padding:10px 16px; white-space:nowrap; }
.help-layout { width:min(1120px,calc(100% - 32px)); margin:44px auto 70px; display:grid; grid-template-columns:minmax(270px,.75fr) minmax(0,1.45fr); gap:26px; align-items:start; }
.help-intro { padding:36px 8px 18px; }
.eyebrow { margin:0 0 8px; color:#0d9488; font-weight:800; font-size:.82rem; letter-spacing:.02em; }
.help-intro h1 { font-size:clamp(2.3rem,5vw,4.35rem); line-height:1.04; margin:0 0 22px; max-width:470px; }
.help-intro>p:not(.eyebrow) { color:#64748b; font-size:1.08rem; line-height:1.9; }
.public-services { grid-column:1/-1; }
.section-heading { margin-bottom:14px; }
.section-heading h2,.department-request h2 { margin:0; font-size:1.55rem; }
.service-grid { display:grid; grid-template-columns:repeat(4,1fr); gap:12px; }
.service-grid article { background:rgba(255,255,255,.82); border:1px solid rgba(20, 184, 166,.09); border-radius:19px; padding:18px; }
.service-grid strong { color:var(--primary); }
.service-grid p { color:#64748b; line-height:1.65; margin:8px 0 0; font-size:.9rem; }
.chat-card,.escalation-card,.tracking-card,.department-request,.event-request-card { background:rgba(255,255,255,.95); border:1px solid rgba(20, 184, 166,.09); border-radius:28px; box-shadow:0 22px 70px rgba(20, 184, 166,.11); }
.chat-card { overflow:hidden; grid-column:2; }
.chat-head { display:flex; align-items:center; justify-content:space-between; padding:24px 26px; border-bottom:1px solid var(--line); }
.chat-head h2,.escalation-card h2,.tracking-card h2 { margin:0; font-size:1.35rem; }
.chat-head i { width:11px; height:11px; border-radius:50%; background:var(--accent); box-shadow:0 0 0 7px rgba(250, 204, 21,.16); }
.chat-messages { height:340px; overflow:auto; padding:25px; display:flex; flex-direction:column; gap:14px; background:linear-gradient(#fff,#f7fdfc); }
.chat-message { max-width:82%; background:#e6f7f4; border-radius:20px 20px 5px 20px; padding:12px 15px; align-self:flex-start; }
.chat-message--user { background:var(--primary); color:#fff; border-radius:20px 20px 20px 5px; align-self:flex-end; }
.chat-message span { font-size:.72rem; font-weight:800; opacity:.68; }
.chat-message p,.case-message p { margin:5px 0 0; line-height:1.7; white-space:pre-wrap; }
.suggested-questions { display:flex; gap:8px; overflow-x:auto; padding:12px 22px 2px; scrollbar-width:thin; }
.suggested-questions button { flex:0 0 auto; border:1px solid var(--line); color:var(--primary); background:#fff; border-radius:999px; padding:8px 11px; cursor:pointer; }
.ask-form { padding:14px 22px 8px; }
.ask-form>label { font-size:.78rem; font-weight:700; }
.ask-form>div { display:flex; gap:10px; margin-top:7px; }
.ask-form textarea { flex:1; resize:none; border:1px solid var(--line); border-radius:17px; padding:13px 15px; outline:none; }
.ask-form textarea:focus,input:focus,select:focus { border-color:var(--secondary); box-shadow:0 0 0 3px rgba(45, 212, 191,.14); }
.ask-form button,.follow-form button,.primary-action { border:0; border-radius:15px; background:var(--primary); color:#fff; font-weight:800; padding:12px 20px; cursor:pointer; }
.service-status { min-height:22px; margin:3px 23px 16px; color:#5d7550; font-size:.84rem; }
.service-status.is-error { color:var(--danger); }
.escalation-card,.tracking-card { grid-column:2; padding:26px; }
.escalation-card>div>p:last-child { color:#64748b; }
.escalation-card form { display:grid; grid-template-columns:1fr 1fr; gap:15px; margin-top:22px; }
.escalation-card label,.follow-form label { display:grid; gap:7px; font-size:.84rem; font-weight:700; }
.escalation-card input,.escalation-card select,.follow-form input { width:100%; border:1px solid var(--line); border-radius:13px; background:#fff; padding:12px; }
.consent,.primary-action { grid-column:1/-1; }
.consent { display:flex!important; align-items:flex-start; flex-direction:row; line-height:1.6; }
.consent input { width:auto; margin-top:4px; }
.contact-fields { display:grid; grid-column:1/-1; grid-template-columns:1fr 1fr; gap:15px; }
.tracking-card header { display:flex; justify-content:space-between; align-items:center; border-bottom:1px solid var(--line); padding-bottom:17px; }
.state-pill { background:#f0f2d6; color:#55571d; border-radius:999px; padding:8px 12px; font-weight:800; font-size:.82rem; }
.answer-state { margin:7px 0 0; color:#64748b; font-size:.85rem; }
.copy-code { border:0; background:transparent; color:var(--primary); text-decoration:underline; cursor:pointer; font-weight:700; }
.case-messages { display:grid; gap:10px; padding:20px 0; }
.case-message { background:#f4f1f5; border-radius:16px; padding:12px 14px; }
.case-message--staff { background:#f3f5df; }
.case-message strong { font-size:.78rem; }
.follow-form { display:flex; align-items:end; gap:10px; }
.follow-form label { flex:1; }
.department-request { grid-column:1/-1; display:flex; align-items:center; justify-content:space-between; gap:24px; padding:28px; border-right:5px solid var(--accent); }
.department-request p:last-child { margin:8px 0 0; color:#64748b; line-height:1.7; max-width:760px; }
.department-request button { border:0; background:var(--primary); color:#fff; font-weight:800; border-radius:14px; padding:13px 20px; white-space:nowrap; cursor:pointer; }
.event-request-card { grid-column:1/-1; padding:28px; }
.event-request-card form { display:grid; grid-template-columns:1fr 1fr; gap:15px; }
.event-request-card label { display:grid; gap:7px; font-size:.84rem; font-weight:700; }
.event-request-card input,.event-request-card textarea { width:100%; border:1px solid var(--line); border-radius:13px; padding:12px; background:#fff; }
.event-request-card fieldset { border:1px solid var(--line); border-radius:15px; padding:13px; display:flex; flex-wrap:wrap; gap:12px 18px; }
.event-request-card fieldset label { display:flex; align-items:center; gap:6px; }
.event-request-card fieldset input { width:auto; }
.event-span-2 { grid-column:1/-1; }
.event-tracking { margin-top:20px; padding:18px; background:#f7f5f8; border:1px solid var(--line); border-radius:18px; }
.event-tracking h3 { margin:4px 0 8px; }
.event-tracking>p:not(.eyebrow) { color:#64748b; line-height:1.7; }
.rating-form { margin-top:20px; border-top:1px solid var(--line); padding-top:18px; display:grid; gap:12px; }
.rating-form>div:first-child { display:grid; }
.rating-form span,.rating-form p { color:#64748b; font-size:.83rem; }
.rating-form textarea { width:100%; border:1px solid var(--line); border-radius:13px; padding:11px; }
.rating-stars { display:flex; direction:ltr; justify-content:flex-end; gap:5px; }
.rating-stars label { cursor:pointer; }
.rating-stars input { position:absolute; opacity:0; }
.rating-stars span { display:grid; place-items:center; width:38px; height:38px; border:1px solid var(--line); border-radius:11px; color:#9d91a2; font-size:1.35rem; }
.rating-stars input:checked+span { background:var(--accent); color:#fff; border-color:var(--accent); }
.guided-chat__messages { min-height:170px; max-height:330px; overflow:auto; padding:16px; background:#faf8fb; display:grid; align-content:start; gap:10px; }
.guided-chat__actions { display:flex; flex-wrap:wrap; gap:8px; padding:12px 16px; }
.guided-chat__actions button { border:1px solid var(--secondary); background:#fff; color:var(--primary); border-radius:999px; padding:8px 11px; cursor:pointer; font-weight:700; }
.guided-chat__form { display:flex; gap:8px; padding:12px 16px 16px; border-top:1px solid var(--line); }
.guided-chat__form input { flex:1; min-width:0; border:1px solid var(--line); border-radius:13px; padding:11px; }
.guided-chat__form button { border:0; border-radius:12px; background:var(--primary); color:#fff; padding:10px 14px; font-weight:800; }
.sr-only { position:absolute; width:1px; height:1px; overflow:hidden; clip:rect(0,0,0,0); white-space:nowrap; }
footer { text-align:center; padding:25px; color:#796f7e; font-size:.8rem; }
@media(max-width:900px){.service-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:780px){.public-header{min-height:74px;padding:9px 16px}.public-brand img{width:46px;height:46px}.public-brand strong{font-size:.88rem}.public-brand small{display:none}.staff-link{font-size:.78rem;padding:8px 11px}.help-layout{grid-template-columns:1fr;margin-top:20px}.help-intro{padding:18px 4px 0}.help-intro h1{font-size:2.65rem}.public-services,.chat-card,.escalation-card,.tracking-card,.department-request,.event-request-card{grid-column:1}.chat-messages{height:330px}.escalation-card,.tracking-card,.event-request-card{padding:20px}.escalation-card form,.contact-fields,.event-request-card form{grid-template-columns:1fr}.event-span-2{grid-column:1}.ask-form>div,.follow-form,.department-request{align-items:stretch;flex-direction:column}.ask-form button,.follow-form button{min-height:48px}.chat-message{max-width:92%}.department-request button{text-align:center}}
@media(max-width:520px){.service-grid{grid-template-columns:1fr}}

/* الصفحة العامة (المدخل): بابان واضحان للخدمات، ومدخل الأعضاء شعار صغير في التذييل. */
.landing { width:min(1120px,calc(100% - 32px)); margin:52px auto 60px; }
.landing-hero { max-width:720px; margin-bottom:34px; }
.landing-hero h1 { font-size:clamp(2.3rem,5vw,4rem); line-height:1.06; margin:0 0 18px; }
.landing-hero>p:not(.eyebrow) { color:#64748b; font-size:1.08rem; line-height:1.9; margin:0; }
.landing-doors { display:grid; grid-template-columns:repeat(2,1fr); gap:20px; }
.landing-door { display:grid; gap:10px; align-content:start; background:rgba(255,255,255,.95); border:1px solid rgba(20,184,166,.09); border-radius:28px; box-shadow:0 22px 70px rgba(20,184,166,.11); padding:30px; color:inherit; text-decoration:none; transition:transform .25s ease, box-shadow .25s ease; }
.landing-door:hover,.landing-door:focus-visible { transform:translateY(-3px); box-shadow:0 26px 80px rgba(20,184,166,.18); }
.landing-door__tag { color:#0d9488; font-weight:800; font-size:.82rem; }
.landing-door strong { font-size:1.5rem; }
.landing-door p { color:#64748b; line-height:1.8; margin:0; }
.landing-door__go { justify-self:start; margin-top:6px; background:var(--primary); color:#fff; font-weight:800; border-radius:15px; padding:11px 19px; }
.landing-about { margin-top:28px; }
.landing-about .activity-actions { margin-top:20px; }
.landing-secondary { display:flex; flex-wrap:wrap; gap:10px 22px; margin-top:28px; }
.landing-secondary a { color:var(--primary); font-weight:700; text-decoration:none; border-bottom:1px solid var(--line); padding-bottom:3px; }
.landing-footer { display:grid; justify-items:center; gap:14px; padding:25px; color:#796f7e; font-size:.8rem; text-align:center; }
.landing-footer p { margin:0; }
/* مدخل الأعضاء (لوحة الفعاليات والاعتماد): شعار بلا عنوان نصي، كي لا تكون صفحة الدخول
   هدفاً لمحاولات غير مصرحة. كان بشفافية 50% وقطر 34px فلم يره الموظفون
   وظنّوا أن اللوحة أُزيلت: الآن بوضوح كامل وقطر 48px (هدف لمس مقبول على الجوال). */
.member-mark { display:inline-grid; place-items:center; width:48px; height:48px; border-radius:50%; background:#fff; border:1px solid rgba(20,184,166,.4); box-shadow:0 6px 18px rgba(20,184,166,.18); transition:transform .2s ease, box-shadow .2s ease, border-color .2s ease; }
.member-mark img { width:30px; height:30px; object-fit:contain; }
.member-mark:hover,.member-mark:focus-visible { transform:translateY(-2px); border-color:var(--secondary); box-shadow:0 10px 26px rgba(20,184,166,.3); }

/* صفحة إضافة فعالية أو طلب نشر: عمود واحد، فيها رابط بوابة الفعاليات ونموذج الطلب ومتابعته. */
.help-layout--single { grid-template-columns:1fr; }
.help-layout--single .help-intro,.help-layout--single .department-request,.help-layout--single .event-request-card,.help-layout--single .event-lookup-card { grid-column:1/-1; }
.portal-action { background:var(--primary); color:#fff; font-weight:800; border-radius:14px; padding:13px 20px; white-space:nowrap; text-decoration:none; }
.event-lookup-card { background:rgba(255,255,255,.95); border:1px solid rgba(20,184,166,.09); border-radius:28px; box-shadow:0 22px 70px rgba(20,184,166,.11); padding:28px; }
.event-lookup-card .follow-form { margin-top:6px; }
@media(max-width:780px){ .landing{margin-top:24px} .landing-doors{grid-template-columns:1fr} .landing-door{padding:24px} .event-lookup-card{padding:20px} .portal-action{text-align:center} }

/* ------------------------------------------------------------------------- */
/* صفحات المحتوى العامة: التعريف بالإدارة، الأنشطة والفعاليات، والاستبيانات.    */
/* عمود واحد بعرض الصفحة العامة نفسه، وبطاقات بوصفة السطح نفسها الموحّدة.       */
/* ------------------------------------------------------------------------- */
.page-wrap { width:min(1120px,calc(100% - 32px)); margin:46px auto 60px; display:grid; gap:26px; }
.page-hero { max-width:760px; }
.page-hero h1 { font-size:clamp(2.1rem,4.6vw,3.5rem); line-height:1.1; margin:0 0 16px; }
.page-hero>p:not(.eyebrow) { color:#64748b; font-size:1.06rem; line-height:1.9; margin:0; }
.surface { background:rgba(255,255,255,.95); border:1px solid rgba(20,184,166,.09); border-radius:28px; box-shadow:0 22px 70px rgba(20,184,166,.11); padding:30px; }
.surface>h2 { margin:0 0 6px; font-size:1.55rem; }
.surface>p { color:#475569; line-height:1.95; margin:14px 0 0; }
.duo-grid { display:grid; grid-template-columns:repeat(2,1fr); gap:20px; }
.duo-grid .surface { margin:0; }
.card-grid { display:grid; grid-template-columns:repeat(auto-fill,minmax(270px,1fr)); gap:16px; margin-top:20px; }
.mini-card { background:#fbfefe; border:1px solid var(--line); border-radius:21px; padding:20px; display:grid; gap:9px; align-content:start; }
.mini-card strong { color:var(--primary); line-height:1.6; }
.mini-card p { margin:0; color:#64748b; line-height:1.8; font-size:.92rem; }
.mini-card .icon { width:26px; height:26px; color:var(--secondary); fill:none; stroke:currentColor; stroke-width:1.7; stroke-linecap:round; stroke-linejoin:round; }
.partner-card { display:flex; flex-wrap:wrap; align-items:center; justify-content:space-between; gap:16px; background:#fbfefe; border:1px solid var(--line); border-right:5px solid var(--accent); border-radius:21px; padding:20px; margin-top:20px; }
.partner-card div { display:grid; gap:7px; }
.partner-card strong { font-size:1.08rem; }
.partner-card p { margin:0; color:#64748b; line-height:1.8; font-size:.92rem; max-width:62ch; }
.partner-card small { color:#0d9488; font-weight:700; }
.link-grid { display:grid; grid-template-columns:repeat(auto-fill,minmax(250px,1fr)); gap:14px; margin-top:20px; }
.link-grid a { display:grid; gap:6px; background:#fbfefe; border:1px solid var(--line); border-radius:19px; padding:18px; color:inherit; text-decoration:none; transition:transform .22s ease, box-shadow .22s ease; }
.link-grid a:hover,.link-grid a:focus-visible { transform:translateY(-2px); box-shadow:0 16px 44px rgba(20,184,166,.16); }
.link-grid strong { color:var(--primary); }
.link-grid span { color:#64748b; font-size:.88rem; line-height:1.7; }

/* الأنشطة والفعاليات: بطاقة لكل نشاط بموعده وجهته ومتحدثه ورابط استبيانه. */
[data-activities-list] { display:grid; gap:26px; }
.activity-card { display:grid; gap:14px; }
.activity-card>header { display:flex; flex-wrap:wrap; align-items:center; justify-content:space-between; gap:12px; }
.activity-card h2 { margin:0; font-size:1.42rem; }
.activity-meta { display:flex; flex-wrap:wrap; gap:8px 18px; color:#64748b; font-size:.9rem; margin:0; }
.activity-meta b { color:var(--primary); font-weight:800; }
.activity-card>p { margin:0; color:#475569; line-height:1.95; }
.speaker { background:#fbfefe; border:1px solid var(--line); border-radius:21px; padding:20px; display:grid; gap:10px; }
.speaker>strong { font-size:1.05rem; }
.speaker blockquote { margin:0; color:#475569; line-height:1.95; border-right:3px solid var(--secondary); padding-right:14px; }
.speaker h4 { margin:6px 0 0; font-size:.92rem; color:var(--primary); }
.speaker ul { margin:0; padding-inline-start:20px; color:#64748b; line-height:1.9; font-size:.92rem; }
.activity-actions { display:flex; flex-wrap:wrap; gap:10px; }
.activity-actions a { background:var(--primary); color:#fff; font-weight:800; border-radius:14px; padding:12px 19px; text-decoration:none; }
.activity-actions a.is-quiet { background:transparent; color:var(--primary); border:1px solid var(--line); }
.activity-empty { color:#64748b; line-height:1.9; margin:0; }

/* الاستبيان: أقسام مرقّمة، واختيارات ككتل قابلة للنقر بالكامل (هدف لمس مريح). */
.survey-section { border:0; margin:0; padding:26px 0 0; }
.survey-section+.survey-section { border-top:1px solid var(--line); }
.survey-section>legend { font-weight:800; color:var(--primary); font-size:1.05rem; padding:0; }
.survey-section>p { color:#64748b; margin:6px 0 0; font-size:.9rem; line-height:1.8; }
.survey-fields { display:grid; grid-template-columns:repeat(2,1fr); gap:16px; margin-top:16px; }
.survey-fields label,.survey-free label { display:grid; gap:7px; font-size:.86rem; font-weight:700; }
.survey-fields input,.survey-fields select,.survey-free textarea,.survey-free input { width:100%; border:1px solid var(--line); border-radius:13px; background:#fff; padding:12px; }
.survey-free { display:grid; gap:16px; margin-top:16px; }
.survey-free textarea { resize:vertical; min-height:92px; line-height:1.8; }
.choice-grid { display:grid; grid-template-columns:repeat(auto-fill,minmax(280px,1fr)); gap:10px; margin-top:16px; }
.choice { display:flex; align-items:flex-start; gap:10px; background:#fbfefe; border:1px solid var(--line); border-radius:15px; padding:13px 14px; line-height:1.7; font-size:.93rem; cursor:pointer; }
.choice:hover { border-color:var(--secondary); }
.choice input { margin:4px 0 0; accent-color:var(--primary); flex:0 0 auto; }
.choice:has(input:checked) { border-color:var(--secondary); background:#eefbf9; }
.survey-card .primary-action { margin-top:24px; }
.survey-done { background:#eefbf9; border:1px solid var(--line); border-radius:21px; padding:20px; display:grid; gap:8px; margin-top:18px; }
.survey-done b { color:var(--primary); }

@media(max-width:780px){
    .page-wrap{margin-top:22px}
    .duo-grid,.survey-fields{grid-template-columns:1fr}
    .surface{padding:22px}
    .partner-card,.activity-card>header{flex-direction:column; align-items:stretch}
    .activity-actions a{text-align:center}
}